Insights

Here comes the expert, or is he ?

A spate of home repair/maintenance issues really irked me recently. I am not a handy man but I will attempt to at least understand the problem before engaging an expert. I figured that if I have the facts and a basic understanding, it will likely lead to a better resolution. A couple of months back, … Continue reading Here comes the expert, or is he ?

When is ‘Good Enough’ good enough

I recently attended a wedding in Kuala Lumpur. A good friend flew in all the way from California to be there as well. Making sure we do not miss any moments of this happy occasion, he happily shot close to 3000 pictures, including many burst shots that captured every facial expression of the bride and … Continue reading When is ‘Good Enough’ good enough

The sad state of customer service

We recently had an encounter that left a bitter aftertaste. The air-conditioner in our bedroom was having problems. The company that service our air-conditioners mis-diagnosed, causing us to spend money replacing something that was unnecessary. In the end, we have to buy a new unit. We asked for advice on what replacement unit we should … Continue reading The sad state of customer service

Dealing with difficult managers

In the past few months, I was talking with a friend who had a difficult boss. We have different bosses over the span of our career, and unless we are the very lucky few, we will come across some that makes us seriously contemplate leaving the job. I had my share of that and she … Continue reading Dealing with difficult managers

Being a mentor

Ever heard of the butterfly effect ? I ended my last article with this cryptic comment. The idea behind it is that even a minor change can have major consequences. I recently attended a training on mentoring, organized by the community that I am a volunteer. Each of us, regardless of age, has experience and … Continue reading Being a mentor

Planning ahead

"By failing to prepare, you are preparing to fail" - Benjamin Franklin The typhoon season is here again, causing wide-spread damage across the Philippines, Hong Kong, Taiwan, Macau and Southern China. In the Western Atlantic, hurricanes are hammering the east coast of Americas. These weather phenomena are like clockwork. People has lived along the coastal … Continue reading Planning ahead

Taking the road less traveled

Two roads diverged in a wood and I - I took the one less traveled by, and that has made all the difference¬†- American poet Robert Frost Human beings prefer familiarity. Part of that is conformance, partly is the fear of the unknown. If we stick to the well trodden path, we know what to … Continue reading Taking the road less traveled